E-Consultant provides an online portal where patients can self-check their symptoms and receive on the spot medical advice 24/7, round-the-clock support and alternative treatment providers.

E-Consult is an online triage tool that enables GPs to conduct consultations more efficiently. You can have your symptoms remotely assessed by your own GP without the need to visit the surgery in person, negating the need to take time off work or use precious holidays for the sake of a 10 minute consultation.

How it works

Go to our website https://www.ellisonviewsurgery.nhs.uk/
Click the button to contact our doctors online
Select either; I want help for my condition, I want general advice or I want administrative help.

You will be asked the same questions a doctor would be in a face-to-face appointment.
A doctor will look at your answers and we’ll get back to you by the end of the next working day / tomorrow.

If the doctor thinks you need a prescription it can be sent straight to your local pharmacy
If the doctor requires more information, we will get in touch to arrange an appointment
There is an option for administrative requests. Complete the form and we will get back to you by the next working day / tomorrow. Sicknotes are usually a 7 day turn around.

For more information please speak to the reception staff.


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