Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Phone: 0345 015 4033
Website: www.ombudsman.org.uk
For public health services complaints, contact the Local Government Ombudsman.
Website: www.lgo.org.uk
The NHS Constitution sets out your rights as a patient, and explains the commitments the NHS has made to providing you with a high-quality service. Organisations providing NHS care must take account of the NHS Constitution when treating you, so you may find it helpful to refer to it if you are thinking about making a complaint. Go to:
Primary Care Complaints (for example, GPs and Dentists)
NHS England
PO Box 16738
Redditch
B97 9PT
Email: england.contactus@nhs.net
Phone: 0300 311 22 33
