Unfortunately Ellison View Surgery were having problems with the telephone lines this morning, the problem is now been rectified.
Sorry for any inconvenience caused this morning
We are using a new online service called register with a GP Surgery that makes it easy to register with this GP surgery. See link below
https://gp-registration.nhs.uk/A88012
Just fill in this quick online form to start the process. You do not need proof of address or immigration status, ID or an NHS number.
The service is designed and run by the NHS, so your personal information is safe. It makes it easier for you to register.
Contact our reception team here: 0191 2831610
What this means to you:
Ellison View Surgery have now resumed normal services after the Global IT outage on Friday 19th July 2024.
Please be aware that the worldwide Microsoft IT outage is also affecting Ellison View surgery, along with banks, news media programmes, train, & airports.
This is out of our control, we are unable to process any prescriptions or make any appointments until further notice.
Our telephones are still working for any urgent requests that cannot wait.
Ellison View Surgery will up date when the surgery receive any more information.
After very careful consideration, Ellison View Surgery have decided to no longer prescribe diazepam for patients having MRI scans or other investigative procedures. This is not a decision we took lightly; we have a duty of care to provide safe, consistent, and appropriate care for our patients. We hope the reasons outlined below help to explain our main concerns.
References:
https://www.rcr.ac.uk/publication/sedation-analgesia-and-anaesthesia-radiology-department-second-edition“Safe and effective analgesia and sedation should be delivered by an appropriately trained and credentialed team with good access to anaesthetics, pre-procedure assessment, sedation plan and checklist, with appropriate monitoring and availability of resuscitation equipment and reversal agents”
From the end of April 2024, if you (or someone you support) is experiencing a mental health crisis, you can call NHS 111 and select option 2 for 24/7 access to urgent mental health support. This is a national change, meaning you can call NHS 111 for help wherever you are in the country.
Does this mean the Crisis Teams are changing?
No. Local Crisis Teams are not changing – this is just a new telephone number to call to help you access support in a crisis.
I usually call a local number to reach the Crisis Team. Will those still work?
Yes, these local and 0800 numbers are going to stay in use for a while. If you call any of our Crisis Teams on their local number (which you might have on a care plan or old leaflet), you will still get through. You will receive the same support whether you call via NHS 111 or a local number.
When should I call NHS 111 and select option 2?
You should call if you, or someone you know, is experiencing a mental health crisis. A mental health crisis can mean different things to different people, but it is usually when someone’s mental or emotional state gets worse quickly. They might be struggling to cope or be in control of their situation. It is important to get help quickly.
111 is for all ages including children and people with neurodevelopmental needs. You can call for yourself, or for someone else.
It is available 24 hours a day, seven days a week. If you are Deaf or have hearing loss, go to signvideo.co.uk/nhs111.
If you or someone else has physically harmed themselves, or if someone’s life is at risk, call 999 or go to A&E.
What will happen when I call – who will I speak to and how can they help me?
Your call will be answered by a mental health advisor, who will be supported and supervised by our trained mental health clinicians. They will ask you some questions and listen to you to help you get the support you need.
In North Cumbria and the North East, the mental health advisors will be employed by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
To find out more, visit the website below or scan the QR code:
northeastnorthcumbria.nhs.uk/nhs-111-select-mental-health-option
GP phone lines can be very busy, especially in the mornings.
Save yourself a wait by calling later in the day, if possible, for nonurgent appointments or test results. Alternatively, if available, you can use the practice’s E-Consult service available on our website, or use the NHS app.
You may can also email Ellison View Surgery for medication requests only
ellisonview.prescriptions@nhs.net
Need help using the app?
Visit www.nhs.uk/helpmeapp
Your GP practice is here to help you and your family in more ways than you think:
• face to face
• on the phone
• or online
With:
• a GP
• an advanced nurse practitioner
• practice nurse
• pharmacist
• social prescribing link worker
• or another member of the health care team
Your practice receptionist can tell
you how, and who, would be best for you.
#HeretoHelp
A new national stop smoking campaign will launch on Wednesday 27 December 2023.
When you stop smoking, good things start to happen — you can begin to see almost immediate improvements to your health.
It’s much easier to stop smoking when you get the right support and there are lots of options to choose from.
Please book an appointment with the surgery’s smoking adviser or please call or 0191 424 7300, speak to a stop smoking adviser.
you can also follow the link Support to quit smoking – South Tyneside Council
Quit smoking – Better Health – NHS (www.nhs.uk)
Ellison View Surgery is an accredited Veteran Friendly GP Practice.
On Remembrance Day, we remember and honour those who have served. We are proud to be a Veteran Friendly GP practice as part of our commitment to supporting our veteran patients. Our team is trained to understand veterans’ health needs and to provide access to specialist services.
