South Tyneside Corona Free Counselling

Free on-line counselling
North East Counselling Services have funding to provide counselling free of charge to people who live in South Tyneside who’s mental health has been impacted by Corona Virus. Funding is limited but can deliver support to around 50 people by Zoom or telephone.
To access counselling people can be referred in by their GP, make a self-referral by visiting the website or calling the office on 0191 4661314. Please mention South Tyneside Corona Counselling to access the counselling free

North East Couselling Services C.I.C.

Telephone 0191 4661313

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Flu Vaccinations

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

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Safe use of emollients


Creams are important in managing different skin conditions. You should continue to use your skin products as directed by your doctor, nurse or pharmacist. However, it is also important that you are aware of the danger and know how to keep safe when using these products.

Take care when using creams to treat dry skin conditions as they can easily dry onto clothing, bedding and bandages making them more flammable.

  • do not smoke or go near anyone smoking or using naked flames (e.g. candles, gas cookers or heaters)

  • change people’s clothing and bedding regularly because emollients soak into fabric and can become a fire hazard

Please click here for a leaflet



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Guidance For Face Coverings

Wearing a face covering in shops and supermarkets in England will also become mandatory from Friday 24th July. This is in addition to wearing one on public transport which has been mandatory for some time now.

GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face covering.

The government guidance on exemptions suggests there is no requirement for evidence for exemption; therefore, it is sufficient for an individual to self-declare this.

Government advice on the use of face coverings can be found here:

Guidance for patients request exemption letters

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Privacy Notice on Covid-19 for Patients of Ellison View Surgery

Privacy Notice Covid-19


Remote Consultation

You may be offered a remote consultation as an alternative to attending the practice in person. If you agree to a remote consultation the GP or healthcare professional may need to receive and store images taken by patients for clinical purposes; this could include images for the purpose of intimate clinical assessment. This will only be done in the interests of the patient where it is necessary for providing health care and with patient consent. The approach to video consulting, image sharing, and storage is the same as it would be for face to face interactions. If we need to store images on your GP record this will be only for as long as necessary. It is a patient’s choice to share an image either of a patient’s own accord or on request of the health professional treating you.  Refusal to share an image does not prevent access to care and treatment or result in patients receiving an inferior standard of care. Further details about how remote consultation works can be obtained by contacting the practice. ”

Updated 14th August 2020

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Please DO NOT come into the surgery unless you have been advised to do so by a clinician or a member of staff, this includes for prescriptions or sick notes. Please do not attend a pharmacy or hospital if you have any cold or flu symptoms.

We are only offering telephone appointments at present to try and reduce unnecessary contact for patients and clinicians. We are aiming to deal with what we can over the phone. If you are deemed to need a face-to-face appointment you will receive instructions on when to come down.  

All prescriptions are to be emailed into the surgery ( and your prescription will then be sent directly to your chosen pharmacy. Please note if you have not nominated a pharmacy you must do this before we can process your request. If you are struggling with this, please contact reception for advice.

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Patient Online Access

We have temporarily suspended our online appointment booking system. All appointments will be telephone triage and managed remotely where possible.

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Self-Isolating Guidance for COVID-19

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Organ Donation Is Changing in England







What is changing?

From spring 2020, organ donation in England will move to an ‘opt out’ system. You may also hear it referred to as ‘Max and Keira’s Law’.

This means that all adults in England will be considered to have agreed to be an organ donor when they die unless they have recorded a decision not to donate or are in one of the excluded groups.

You still have a choice if you want to be an organ donor or not when you die. Get the facts about organ donation to help you decide.

Why is the law changing?

The law is being changed to help save and improve more lives. Every day across the UK, someone dies waiting for a transplant

What do I have to do?

We are asking everyone to:

  1. Record your organ donation decision on the NHS Organ Donor Register
  2. Tell your family and friends what you have decided

If you would like to speak to somebody about your choices, please call our dedicated line: 0300 303 2094

When is the law changing?

The opt out system in England will come into effect from spring 2020. The law around organ donation in England will remain ‘opt in’ until this time.

Who will the changes affect?

These changes will affect all adults in England unless they have recorded a decision not to donate or are in one of the following excluded groups:

  • Those under the age of 18
  • People who lack the mental capacity to understand the new arrangements and take the necessary action
  • Visitors to England, and those not living here voluntarily
  • People who have lived in England for less than 12 months before their death
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Get the NHS App

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

  • register to be an organ donor
  • choose how the NHS uses their data

Patients can download the app from the Apple or Android app stores and follow the simple on-screen instructions to set it up, link it to their GP practice and enjoy its full features.

For more information go to

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