As you know, many of the remaining COVID-19 restrictions in England are due to be lifted from Monday 19th July. However, we want to explain to you why we will continue to ask you to wear a face covering and help us maintain social distancing in practice.
Our priority is keeping you safe
Our number one priority is the safety of our patients and staff. Throughout the pandemic we have followed the governments COVID-19 safety rules for general practice, and these will NOT change on Monday 19th July.
We will therefore still ask you to:
- Wear a face covering in our practice
- Attend alone where possible
- Use our hand sanitiser when you arrive
- Confirm that you don’t have any symptoms of COVID-19
We will be maintaining social distancing throughout our practice too, so please continue to follow any directions you receive from our team.
GP Data for Planning and Research
NHS Digital has been collecting data from GPs through its trusted General Practice Extraction Service. This system is now being replaced with their new General Practice Data for Planning and Research (GPDPR) service, a broader general-purpose collection which will enable faster access to pseudonymised patient data for planners and researchers.
More detailed information can be found via NHS Digital,(please click on the link) including the process of how you can opt out.
Data collection will start on 1st September 2021, if you do not want your data shared with NHS Digital this should be done by returning this form (please click on the link) to your GP practice by 1st September 2021 to allow time for processing it. You can send the form by post or email to your GP practice or call 0300 3035678 for a form to be sent out to you.
Instruction is also attached to inform patients how they can Opt Out, via the NHS App.
If you have the NHS App you are able to view and change your preference in the NHS App:
- Go to Your health
- Select Choose if data from your health and care records is shared for planning and research.
- Select Make your choice.
- Review the information on the page, then select Start now.
- View your preference, then select Change if you want to change it.
- Update your choice, then select Submit.
You can also visit www.nhs.uk/your-nhs-data-matters.
We apologise for the disruption to our parking facilities. Unfortunately this is totally out of our control and was not in the original plans produced by Keepmoat. We are doing everything we can to improve this and are in discussion with Keepmoat Homes and the Landlord of Hebburn Health Centre.
Free on-line counselling
North East Counselling Services have funding to provide counselling free of charge to people who live in South Tyneside who’s mental health has been impacted by Corona Virus. Funding is limited but can deliver support to around 50 people by Zoom or telephone.
To access counselling people can be referred in by their GP, make a self-referral by visiting the website www.necounselling.org.uk or calling the office on 0191 4661314. Please mention South Tyneside Corona Counselling to access the counselling free
North East Couselling Services C.I.C.
Telephone 0191 4661313
Creams are important in managing different skin conditions. You should continue to use your skin products as directed by your doctor, nurse or pharmacist. However, it is also important that you are aware of the danger and know how to keep safe when using these products.
Take care when using creams to treat dry skin conditions as they can easily dry onto clothing, bedding and bandages making them more flammable.
do not smoke or go near anyone smoking or using naked flames (e.g. candles, gas cookers or heaters)
change people’s clothing and bedding regularly because emollients soak into fabric and can become a fire hazard
Please click here for a leaflet
Wearing a face covering in shops and supermarkets in England will also become mandatory from Friday 24th July. This is in addition to wearing one on public transport which has been mandatory for some time now.
GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face covering.
The government guidance on exemptions suggests there is no requirement for evidence for exemption; therefore, it is sufficient for an individual to self-declare this.
Government advice on the use of face coverings can be found here:
Guidance for patients request exemption letters
Privacy Notice Covid-19
You may be offered a remote consultation as an alternative to attending the practice in person. If you agree to a remote consultation the GP or healthcare professional may need to receive and store images taken by patients for clinical purposes; this could include images for the purpose of intimate clinical assessment. This will only be done in the interests of the patient where it is necessary for providing health care and with patient consent. The approach to video consulting, image sharing, and storage is the same as it would be for face to face interactions. If we need to store images on your GP record this will be only for as long as necessary. It is a patient’s choice to share an image either of a patient’s own accord or on request of the health professional treating you. Refusal to share an image does not prevent access to care and treatment or result in patients receiving an inferior standard of care. Further details about how remote consultation works can be obtained by contacting the practice. ”
Updated 14th August 2020
Please DO NOT come into the surgery unless you have been advised to do so by a clinician or a member of staff, this includes for prescriptions or sick notes. Please do not attend a pharmacy or hospital if you have any cold or flu symptoms.
We are only offering telephone appointments at present to try and reduce unnecessary contact for patients and clinicians. We are aiming to deal with what we can over the phone. If you are deemed to need a face-to-face appointment you will receive instructions on when to come down.
All prescriptions are to be emailed into the surgery (Ellisonview.firstname.lastname@example.org) and your prescription will then be sent directly to your chosen pharmacy. Please note if you have not nominated a pharmacy you must do this before we can process your request. If you are struggling with this, please contact reception for advice.